FAQs

Water Damage FAQ

What are the common causes of water damage?

Water damage can have many causes, even in relatively dry areas. Common causes include:

 

  • Broken pipes
  • Broken swamp cooler lines
  • Failed irrigation or sprinkler lines
  • Malfunctioning heaters
  • Water lines to refrigerators
  • Sprinklers from fire damage
  • Frozen exterior hose lines

 

Even in arid regions, roof leaks during rainfall and occasional floods can also cause water damage.

Mold requires four elements to grow:


  • Food (any organic material such as wood, silk, cardboard, or paper)
  • Temperatures between 68°F and 86°F
  • Darkness
  • Water

Homes provide these conditions in areas like kitchens, bathrooms, and anywhere with moisture, such as a small water leak.

Fire and Smoke Damage FAQ

What is the first thing I should do after a fire?

Call us immediately. We are available 24/7 for emergencies. We will prepare your essential possessions for the coming days and assist you in contacting your insurance company to file a claim. At Mesa Restoration, we understand that property damage from fires is traumatic, and we strive to support our customers through the insurance claims process.

Yes, absolutely. Our team is IICRC certified to handle the secondary water damage from firefighting efforts. This is a critical part of our comprehensive service.

This depends on the extent of the fire damage, your home’s layout, and your comfort level. We typically recommend leaving your home due to the presence of microscopic airborne toxins released by burning plastics and chemicals. Your insurance policy’s Additional Living Expense (ALE) coverage may cover hotel stays and meal costs if you need to leave your home during restoration.

Do not turn on your heating or cooling systems after a fire. Your HVAC system may have sustained fire or smoke damage, and using it could spread toxic smoke particles throughout your property.

Mold FAQ

Is bleach enough to kill mold?

No, bleach and other products cannot claim to kill mold. At best, they can temporarily clean mold-affected areas. Bleach is particularly ineffective because its residue can feed mold “roots,” allowing them to regrow. Our professional mold removal is necessary to reach and remove mold colonies’ roots or seal them off from moisture. Request a quote from us today for a service.

It is recommended to hire professionals like Mesa Restoration for mold removal. Cleaning mold yourself can release microscopic spores into the air, causing health issues and allowing mold to spread to other areas. The other reason is that often times the source of the mold is never addressed, and if the moisture persists, then the mold will simply grow back.

Mold often grows in hidden or hard-to-reach places like crawlspaces or insulation, and professional removal ensures thorough and safe eradication and repair of mold damage.

Mold requires four elements to grow:

  • Food (any organic material such as wood, silk, cardboard, or paper)
  • Temperatures between 68°F and 86°F
  • Darkness
  • Water

Homes provide these conditions in areas like kitchens, bathrooms, and anywhere with moisture, such as a small water leak and anywhere with moisture.

The duration of mold removal varies based on the extent of the damage and the location of the mold (e.g., crawlspace or near a shower). 

Fast, Reliable, and Expert Restoration

If your question wasn’t answered here or you’re dealing with an active emergency, don’t hesitate to call. Our team is available 24/7 to provide immediate expert assistance for your property in Mesa, Delta, and Montrose County.